We are always looking for ways to improve the quality of your experience with us here at XY Wellness. You see this commitment to you in our new product family and in our no nonsense approach to everything from the cost of shipping and handling to our returns policy.
That said, there is always plenty of room for improvement. One such area where we seek improvement is in customer service. We are committed to consistently meeting or exceeding your expectations, so do not be surprised if in the coming months your customer service inquiry is responded to by either Dr. Geo or me directly.
Dr. Geo and I more than welcome every opportunity to engage with you, and to learn how we can do a better job in meeting your needs. We are seeking to build a world-class customer service capability at XY Wellness, and there is no more effective way of doing so than through knowledge gained from first-hand experience.
So let us know how we are doing! And as always, thank you for choosing XY Wellness.